Support

Solwind scores your sky, not the planet. A strong storm still gives a low score if clouds cover your sky, if it isn't dark yet, or if the auroral oval stays too far north (or south) of you. The Tonight screen says which of these is holding the number back.

Alerts are part of Solwind Pro. In Settings → Alerts, choose how often you want to hear from us (any chance, good chances, or only big nights), which alerts to get, and your quiet hours. Notifications must be allowed for Solwind in iOS Settings.

Yes. Solwind forecasts the aurora australis too, and the globe switches between north and south.

Widgets and the Watch get their numbers from the Solwind app on your iPhone. Opening the app refreshes them right away.

Open Settings → Restore purchases while signed in with the same Apple ID.

Open the iOS Settings app → your name → Subscriptions → Solwind. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel a subscription.

Open Settings → Contact in the app and choose "Privacy". Your request then carries your app ID, so we can find and delete everything linked to it. See the privacy policy for details.